← Back to Chairnotes

Terms of Service

Last updated: 17 May 2026

These terms apply when you buy and use Chairnotes. By buying or signing in, you agree to them.

1. Who we are

Chairnotes is a product of Hive Beauty Collective Designs, based in Alberta, Canada. "We", "us", and "our" refer to Hive Beauty Collective Designs. "You" refers to the person who creates a Chairnotes account.

2. What you're buying

Chairnotes is a web-based client record-keeping tool for hairstylists. For a one-time payment of $25 CAD, you receive lifetime access to your Chairnotes account, including all current features and all future updates. There is no subscription and no recurring charge.

"Lifetime" means for as long as Chairnotes continues to operate as a service. If we ever need to shut Chairnotes down, we will give you at least 60 days' notice and provide a way to export your records.

3. Your account

You're responsible for keeping your password safe. You agree not to share your account with anyone else. If you suspect someone else has accessed your account, email us at hello@hivebeautydesign.com right away.

4. Your records belong to you

You own everything you record in Chairnotes. We don't claim any rights over your client records, voice notes, or written notes. We don't use them to train AI models. You can export or delete your records at any time.

5. Refunds

If Chairnotes doesn't fit how you work, you can request a full refund within 7 days of purchase. Email hello@hivebeautydesign.com with the email address you used to buy. After 7 days, purchases are non-refundable.

6. Acceptable use

You agree to use Chairnotes only for the purpose it's built for: keeping records about your hairdressing work. You agree not to:

7. AI-generated structure

Chairnotes uses AI to turn your voice notes into structured records. AI can make mistakes. You're responsible for reviewing what Chairnotes produces before relying on it for a client appointment. We don't guarantee that structured records will always be perfectly accurate.

8. Service availability

We aim to keep Chairnotes available all the time, but we can't guarantee uninterrupted access. We may occasionally take the service offline for maintenance or updates. We'll give notice when we can.

9. Disclaimers

Chairnotes is provided "as is". We don't make warranties beyond what is required by Canadian consumer law. You use Chairnotes at your own discretion. We're not responsible for decisions you make about your clients based on what's in your records.

10. Limitation of liability

To the maximum extent allowed by law, our total liability for any claim related to Chairnotes is limited to the amount you paid us (currently $25 CAD).

11. Changes to these terms

We may update these terms. If we make a material change, we'll update the "Last updated" date and email you. Continued use after the update means you accept the new terms.

12. Governing law

These terms are governed by the laws of Alberta, Canada. Any dispute will be handled in the courts of Alberta.

13. Contact

Questions about these terms: hello@hivebeautydesign.com